Simon — AI Insurance Information Assistant
Simon is Cover AI, LLC’s automated AI assistant. He helps explain general insurance terms, navigate our website, and find contact information for human assistance.
Simon is not a licensed insurance producer, public adjuster, or attorney. His responses may be inaccurate or incomplete and are for general information only, not personalized insurance or legal advice.
Simon does not generate insurance quotes, recommend a specific policy as suitable for you, bind or confirm coverage, change or cancel policies, issue certificates of insurance, or report or handle claims. Quotes, eligibility, and coverage must be confirmed through an authorized insurance provider.
For assistance from Cover AI, call (312) 395-0872 or email [email protected]. To report a loss, contact your insurer directly; a message to Simon does not notify your insurer.
Do not enter Social Security numbers, payment details, medical information, policy documents, or claim files in the chat. See our Privacy Policy for information about how personal information is handled.
Questions About Simon
1. Who is Simon?
2. What can Simon help with?
3. Can Simon recommend a policy or compare insurance quotes?
4. Can Simon issue or change my insurance?
5. Can I report a claim or check claim status through Simon?
6. Are Simon’s answers always accurate?
7. What information should I avoid sharing?
Do not enter Social Security numbers, payment details, medical information, policy documents, claim files, passwords, or identification documents in the chat. Review our Privacy Policy before sharing personal information.
8. How can I contact a person at Cover AI?
Call (312) 395-0872 or email [email protected]. You can also use our Contact page. Availability and response times vary; this is not an emergency service.